Package com.azure.resourcemanager.support.models

Interface SupportTicketDetails

public interface SupportTicketDetails
An immutable client-side representation of SupportTicketDetails.

  • Method Details

    • id

      String id()
      Gets the id property: Fully qualified resource Id for the resource.
      Returns:
      the id value.

    • name

      String name()
      Gets the name property: The name of the resource.
      Returns:
      the name value.

    • type

      String type()
      Gets the type property: The type of the resource.
      Returns:
      the type value.

    • supportTicketId

      String supportTicketId()
      Gets the supportTicketId property: System generated support ticket Id that is unique.
      Returns:
      the supportTicketId value.

    • description

      String description()
      Gets the description property: Detailed description of the question or issue.
      Returns:
      the description value.

    • problemClassificationId

      String problemClassificationId()
      Gets the problemClassificationId property: Each Azure service has its own set of issue categories, also known as problem classification. This parameter is the unique Id for the type of problem you are experiencing.
      Returns:
      the problemClassificationId value.

    • problemClassificationDisplayName

      String problemClassificationDisplayName()
      Gets the problemClassificationDisplayName property: Localized name of problem classification.
      Returns:
      the problemClassificationDisplayName value.

    • severity

      SeverityLevel severity()
      Gets the severity property: A value that indicates the urgency of the case, which in turn determines the response time according to the service level agreement of the technical support plan you have with Azure. Note: 'Highest critical impact', also known as the 'Emergency - Severe impact' level in the Azure portal is reserved only for our Premium customers.
      Returns:
      the severity value.

    • enrollmentId

      String enrollmentId()
      Gets the enrollmentId property: Enrollment Id associated with the support ticket.
      Returns:
      the enrollmentId value.

    • require24X7Response

      Boolean require24X7Response()
      Gets the require24X7Response property: Indicates if this requires a 24x7 response from Azure.
      Returns:
      the require24X7Response value.

    • contactDetails

      ContactProfile contactDetails()
      Gets the contactDetails property: Contact information of the user requesting to create a support ticket.
      Returns:
      the contactDetails value.

    • serviceLevelAgreement

      ServiceLevelAgreement serviceLevelAgreement()
      Gets the serviceLevelAgreement property: Service Level Agreement information for this support ticket.
      Returns:
      the serviceLevelAgreement value.

    • supportEngineer

      SupportEngineer supportEngineer()
      Gets the supportEngineer property: Information about the support engineer working on this support ticket.
      Returns:
      the supportEngineer value.

    • supportPlanType

      String supportPlanType()
      Gets the supportPlanType property: Support plan type associated with the support ticket.
      Returns:
      the supportPlanType value.

    • title

      String title()
      Gets the title property: Title of the support ticket.
      Returns:
      the title value.

    • problemStartTime

      OffsetDateTime problemStartTime()
      Gets the problemStartTime property: Time in UTC (ISO 8601 format) when the problem started.
      Returns:
      the problemStartTime value.

    • serviceId

      String serviceId()
      Gets the serviceId property: This is the resource Id of the Azure service resource associated with the support ticket.
      Returns:
      the serviceId value.

    • serviceDisplayName

      String serviceDisplayName()
      Gets the serviceDisplayName property: Localized name of the Azure service.
      Returns:
      the serviceDisplayName value.

    • status

      String status()
      Gets the status property: Status of the support ticket.
      Returns:
      the status value.

    • createdDate

      OffsetDateTime createdDate()
      Gets the createdDate property: Time in UTC (ISO 8601 format) when the support ticket was created.
      Returns:
      the createdDate value.

    • modifiedDate

      OffsetDateTime modifiedDate()
      Gets the modifiedDate property: Time in UTC (ISO 8601 format) when the support ticket was last modified.
      Returns:
      the modifiedDate value.

    • technicalTicketDetails

      TechnicalTicketDetails technicalTicketDetails()
      Gets the technicalTicketDetails property: Additional ticket details associated with a technical support ticket request.
      Returns:
      the technicalTicketDetails value.

    • quotaTicketDetails

      QuotaTicketDetails quotaTicketDetails()
      Gets the quotaTicketDetails property: Additional ticket details associated with a quota support ticket request.
      Returns:
      the quotaTicketDetails value.

    • innerModel

      SupportTicketDetailsInner innerModel()
      Gets the inner com.azure.resourcemanager.support.fluent.models.SupportTicketDetailsInner object.
      Returns:
      the inner object.

    • update

      SupportTicketDetails.Update update()
      Begins update for the SupportTicketDetails resource.
      Returns:
      the stage of resource update.

    • refresh

      SupportTicketDetails refresh()
      Refreshes the resource to sync with Azure.
      Returns:
      the refreshed resource.

    • refresh

      SupportTicketDetails refresh(com.azure.core.util.Context context)
      Refreshes the resource to sync with Azure.
      Parameters:
      context - The context to associate with this operation.
      Returns:
      the refreshed resource.